Q/A

Here's some questions that you might have.

 

Are your items authentic?

Yes. All items are sourced through trusted distributors and the brands themselves. No fakes are sold. 

Do you ship internationally?

Yes. By default, it is through stamps only. Tracked can be requested.

Is there free shipping to the USA?
At this time, there is no free shipping policy set into motion. However, there are free shipping promotion. 

I placed an order during the free shipping promotion, but my item was out of stock. Do I still get free-shipping?
Yes, you do. 

Do you do free gift with purchase?
Yes, every order will be given a freebie. Typically, it is stationery-focused like sticker flakes. Beyond the general freebies, there is freebie promotion every now and then. To stay up to date with the freebie promtion, follow @asterliastudio instagram page. 

Why isn't my discount code working?
Certain items may be excluded from discount code. This can include items that are already listed on sale. 

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